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April 9,2013

Happy Customer indeed. Last year I installed all new wood blinds for the first floor of my home. What an upgrade compared to the old cellulars I had. I've been so happy with them that I'm back to do the whole second floor this week !! Thank you !

K. Elliott Tuckahoe, NY

December 23, 2012

We received this order, and have installed it.  It looks great, and we
appreciate that it is everything you promised.  We will not hesitate to do
business with you in the future.

Regards,

B. Basden
Cincinnati, OH 45243

October 3, 2012
"Good morning, I took your advice and ordered 3 of your 24 hr. rush blinds and they were shipped out of factory in 48 hours as promised. I wanted to take the time to tell Blindsexpress that the blinds arrived as advertised and the quality was as good as the blinds I bought locally for double the price. The soft cell shades were a piece of cake to install and we are very very pleased! We live in a new housing tract and we are spreading your name to our names. Final compliment on the experience of your phone staff also...great job..we will be back!"

M.Stevens, Boston, Mass.

September 1, 2012
"I wanted to take the time to thank you for your great prices and especially terrific service offered by your staff to eliminate my confusion on what to buy for my new home. You made the process easy, quick and save me money over your competitors. Your staff was very knowledgeable and blinds arrived quickly and look great.

B.Williamson, Forthworth, Texas

May 25, 2012

"The blinds look even nicer than I expected! I know you're not the ones who made them (I ordered Levolor) but the reason I'd come back to you and recommend you to others is SERVICE. When Levolor included a standard wand that ended too high for me to reach, the woman I spoke at your company was kind, polite, helpful and she somehow got a me a new wand at no charge, the exact size I wanted. That's what I call OUTSTANDING SERVICE."

Vichna B.
Spring Valley, ny

May 24,2012
"You guys ROCK!! Great prices and excellent service is why I've ordered many times from you and will continue to do so".

thanks!
Rick

May 23, 2012

I bought a rather large order of blinds and when it arrived there were some problems with missing parts.  I suspect that a lot of it was due to the shipper.  Regardless, Customer Service was a joy to deal with.  Cheri M.  saw to it that everything was made right in an extremely fast time frame. I couldn't be happier with the quality of the blinds I ordered, the very fair price and, of course, their devotion to customer service.  This is what Total Quality Management is all about.  Please keep up the excellent work Blinds Express!!

Jim C.
Fairfax, VA

March 15, 2012

You have another satisfied customer!  After checking at Lowes and Home Depot I searched for online blind
companies and your prices were the best. My husband hung the cellular shades the same day they arrived
and we couldn't be more satisfied with the ease of installation or the final product.  Thanks for providing quality
products at great prices!

Sally M.
Larkspur,   CO

February 17, 2012

Customer Service:

I would like to thank you for addressing the repair of the blind noted below.  I received it today and it works just as
good as new!   I have to say that you have been one of the best companies I have ever worked with to resolve product
issues.  This was the second blind that malfunctioned and your company responded promptly to both issues without
any hassles whatsoever!!   I wish that Dell, Hewlett Packard and the Cable TV companies would provide customer care
like you and Comfortex!   I can assure you that I will let everyone I know that if they ever want to purchase top quality
blinds from a company that treats their customers with top notch service they need to shop with y’all!   GOOD JOB!

Thank you!

Rick M.
Greeneville, TN

February 13, 2012

Good Morning,

Just a quick note to let you know that the window shades are up and all is fine!  A critical factor in this happy resolution
was your observation that there was a color shift in the dye lots for our original selection.  Had you not made this important
observation, the saga that started with a manufacturing error and it would have gotten even more difficult. Thank you for
your attention to the details and for your polite and understanding service. Please pass this note of appreciation on up
your management chain.  Best wishes to you in your business endeavors.  Have a great and safe ay!  --C Leach

February 6, 2012

"I mentioned that we were so delighted with our first order that a second
order was to follow.

This time we ordered a different type of blind for our bedroom - and love
them even more.  Easy installation and best of all, they are gorgeous.

They also arrived via speed delivery.  Thank you.

Great service and product make a difference, and I've been telling all my
friends about your company and products.  When they see them "up close and
personal", they are amazed."

Sue M.
Novato, CA

January 2, 2012

I just received my blinds and I am very happy! Thanks for the great value and great product! I am thrilled I found you!

Jen P. Nashville, TN

November 10,2011

Perfect!!!  Beautiful blind, perfect fit -- could not be more pleased with the entire transaction. Thanks so much!!

B. Keller  Swan Point, MD

November 14,2011
After searching many of your competition ,I really got an education about ordering Blinds. I saw "an extra 20% off today"
and "Buy 3 and get one free" and "order now the prices are going up. In the end I came back to your site for an honest
price with no trumped up false discounts. After calling one of the manufacturers, about the price increase only to find out"
there wasn't any price increase, it was all a scam. Again thank for being honest and its no wonder you have an A+ Business
rating with the better business bureau. The blinds were great, service was terrific,the price was honest. We will be referring
your company to anyone who wants blinds!

R. Richards, Camden,NJ
 

November 2, 2011

The customer service from this company is amazing and I have already HIGHLY recommended you to
several family members and friends. Thank you!!!!

Amy R.
Aurora, Ohio

October 26-2011

I have just received and installed my second order of blinds from you.  I want to thank you 
and compliment your company on the incredibly fast delivery time and quality of product. It 
is so nice to have things work and look the way I plan.  B. Shurtleff

October 14, 2011

I have bought blinds from many of your competitors and then I found you and I will never go back! Your staff was
most knowledgeable and friendly. And I got the lowest price too! Thank you again, Blinds Express!

Jodie N.

Kansas City, Kansas

October 11, 2011

We just want to tell you guys how easy it was to order from your web site. We were more impressed that you
customer service found an error on the order and called us immediately . We received our blinds much
sooner than expected and they are great. We shopped many sites and found yours to be the most honest
when it came to the price, no gimmicks, no false “prices going up”. Thanks again, great experience!

Jan and Bob Wilson
Dallas, Tex.

September 8, 2011

The replacement cords arrived today and I want to tell you how pleased I am with your service and response.
You have a new salesman!
 
Thanks again!
 
G. Radcliffe
Hot Springs Village, AR

Aug 10, 2011

Finally! A fair price, no gimmicks and a company that answers the phone! Thank you to Cheri and Kathy for answering all
of my many questions before ordering! I have my products and Love them! I will be a return customer!

J. Slavoski, Appleton, WI

July 23rd, 2011

Wow I can't believe I just had the same experience and it sounds like the same web site with all this coupon and that coupon
and in the end, I found out it wasn't even the same product we were comparing. After reading the previous post, I actually phoned
the manufacturer that I was buying a product from directly and they confirmed that there was no price increase going on. I paid a
little more for the product that I wanted but felt better dealing with an honest company. And just for the record, the customer service
people were great, I must have kept them on the phone for 30 mins.. I too will recommend you company to whoever I know that needs blinds.

B. Turcott
Worcester, MASS.

July 22, 2011

Hi Gang,
It was so refreshing to find a company that was more concerned about my needs rather the the almighty dollar. Price is always important during this difficult times, but so is customer service. I almost got pressured into buying blinds from one of your competitors. They were saying that the price was going up Today when only to find out it was false information. I have since gone back to that web site and found that every week they change their message to say that Friday the prices were going up. I have contacted the State Attorney General in our state to report them. Sadly they say that as long as they change it every week it implies that the site is raising prices not the manufacturer so even though it is a grey area, there isn't anything they could do. They also informed me that they are watching that site because of many of these same questions. Anyway....you guys were great and lead me to the right product and actually saved me money in the end. I have recommended you to so many people!!!!!!

K. Howard
Cleveland, Ohio

July 15, 2011

Cheri and the rest of your group,

That is great news. I would love to have my blinds up before my company arrives. Thank you for following up. The customer service from your company is fantastic! Why would anyone go anywhere else for blinds?

J. Andrews
Des Moine, Iowa

July 7, 2011

Dear Blindsexpress:

I just wanted to thank y'all for my new beautiful blinds! They arrived much faster than I expected considering the "special" sizing needed for 2 of my windows. Thank you so much for the phone call ahead of time to make sure the function would be okay due to my specific needs size wise. Your prices, customer service and quality of product are very appreciated and hard to find these days. We will be ordering all of our window treatments from you all from now on!
Thanks again!
J. S.
Magnolia, Tx  

June 6, 2011
 

I received the blinds last week and installed them this weekend.  They look and work great.    Thanks for everything.  Your prices were the best to be found, your help was invaluable, and your responsiveness was quick and friendly!  Your competition needs to take lessons!!! We will never order from anyone else again, we learned our lesson.

Regards, L Woodfin

January 1, 2011

May 2010

Hi Kathy...Don't know who to send this to, so you're it.  We are delighted with our blinds & the service of your company!!! I have already recommended your company to friends.  We thought we were sort of taking a chance doing business on the internet with a company all the way across the country from us...but read your business profile & pushed forward.  And are glad we did.  Thanks.  Judy S.

February 2010

Service -service - service is the name of any good business and your customer service and products define SERVICE! Great job!
Wanda Stovers , Williamsburg-PA.

November 2009

Hi Blindsexpress,

We ordered some of your our brand blinds and were pleasantly surprised at the quality. You phone customer service person told us to try just one blind before ordering blinds for our whole house. What great advise!. Needless to say we got the one blind in and ordered the rest of the blinds. We saved a ton of money! Thanks!

Mary G., Gathersburg-Maryland

July 29, 2009
I just called to express my appreciation for another perfect transaction with Blinds Express.  My most recent Order was for two sets of Levolor Natural Woven Wood Shades, nearly identical to those we ordered a year ago. In addition to perfect products and very reasonable prices, these custom shades which were ordered on July 20 arrived on July 29 and I already have installed them.  My wife will be pleased and amazed when she returns home tomorrow.  I cannot imagine that we would consider ordering these products elsewhere and you certainly have my permission to use my words to promote your products and services.  Thanks again.

-M. Cherry
Michigan

April 19,2009
Cheri, and BlindsExpress,

March 9, 2009
Dear Blindsexpress,
I am impressed with your company that each time I call I immediately speak
with someone who is helpful and knowledgeable.  Thank you.

Barb K.
Florida

Thank you again.

Feb.12,2009
WOW!! Love the blinds! They look so great!! And they arrived super fast!!
I'll be telling everyone who'll listen that Blindsexpress is THE place
for ordering blinds! I really am so pleased - I love to go up and look and my
newly decorated master bedroom!!  Thanks so much,

Shellie W.
PA



July 22, 2008

I really like everything I ordered from you the last couple months for my
new home, and everything about the buying experience for each order.  100%
perfect execution each time, that's hard to find these days.  Your website
is the best for searching and choosing what I want.  I will be telling
everyone I know to get their blinds at Blinds Express.

Thanks

P. Taylor
NE

July 20, 2008
G. S. wrote:
Thank you very much for replacing the broken valance clips. Not only
was I impressed that I got an answer on the 4th of July, but also 
because the clips arrived at no charge. Your company has earned a
customer for life. It is service like this that all businesses need to 
learn. 

September 2004
"Just wanted to thank you for the great service and products. We will definitely be back again when we need more window treatments. We will continue to recommend your company to others!" Greg B. Hartford, Wisconsin

November 2004
"I must thank you and your staff for rectifying some issues I was having with one of the products I purchased. You worked with me to schedule the repairs that I needed in a professional and timely manner. It is refreshing to see a company stand behind their commitment to customers." Victor V. Georgetown , Delaware

January 2005
"I recently ordered $900 of  shades off your site. I admit I was skeptical because your pricing was considerably lower than any of the other sites I visited. My blinds arrived exactly as ordered and earlier than expected! Kudos to your management for setting high standards for service and pricing. We could not be happier!" Bob F. Edgartown, Maryland

March 2005
"I have ordered blinds for two of my homes from your company. Each time, I have been so pleased. I saved over $500 compared to my local prices-not to mention the excellent quality product and customer service. One of my products was backordered and your customer service stayed right on top of it for me! That is better service than our local retail stores! I will be calling you for our next home!" Susan G. San Antonio, TX

May 2005
"After researching over 30 sites, I came back to your site and ordered 37 blinds for my home. I was intending to order a major brand and luckily found Comfortex Cellulars, symphony. I wanted cordless and get that option free, what a pleasure it has been dealing with your personal. Prices, delivery and most of all customer service! ?Thanks again, Thomas R, Phoenix , Arizona

May 2005
"I called blindsexpress asking for help with a skylight window that was making my family room a furnace. I talked with one of your consultants and found her to be very informative and her expert advice and the product she recommended was perfect. Thanks Blindsexpress for the prices and service. Everything came exactly as you suggested and my room is cool again." Gloria T. , Miami , Florida

July 2005
"Thank you, thank you, thank you. After ordering a supposedly name brand shade from one of your competitors and having horrible service and quality, I called your store. You found for me that the product was made by a local company rather than by a major brand as promised. You intervened told me how to return the fake product. You then ordered the name brand for us and we paid a slightly higher price but got more features. We are so happy!" Bob I, Chicago , IL .

July 2005
"Nice job blindsexpress with the problem I had with my blind! I called and got a person on the phone which was a pleasant surprise, who was very helpful and within 10 days my blind was repaired at no cost to me." Bill C, Buffalo , NY .

Sept. 2005
"We have found out that price is not everything! I would like to tell you that we got half our house from a competitor. We had a problem with delivery time, and then getting one repaired was a hassle. Their customer service people knew absolutely nothing. We ordered the rest with blindsexpress and got them quicker and a problem was taken care of immediately. the old adage is true, 'you get what you pay for'. Thanks again and we have referred 6 more people in our track to you." Chuck and Lois, Prior Lake , MN

December 2005
"Man when you guys say holiday delivery, your not kidding. We got our blinds as promised and they are perfect. GREAT! " Patrice A, Carson , CA

December 2005
"Dear people at Blinds Express:
I just hung the new double, white cellular shades. They are terrific. With New England weather, these shades will make a real difference.
I'll save my pennies so I may buy some for my living room.
Mil gracias, Karen K, New Bedford , Maine

December 2005
"Dear Blindsexpress,
I just wanted to thank you for such a pleasant purchasing experience. The  Blind I ordered arrived on Tuesday. I installed it that afternoon and it looks great. Not only did you have the lowest price on the internet. You also had outstanding customer service, who responded to each of my emailed inquirers very professionally and in less then an hour. I will defiantly be returning to you with my future purchases."

Thanks
Dave B NJ

January 2006
"Just wanted to let you know how happy we are with our blinds. Our order arrived before expected, absolutely perfect, and the shades look Beautiful! You were also half the cost of what Lowes had quoted - Well Done & thank you!!!
Melinda S 01/03/06

February 2006
Dear Blindsexpress, Usually with low prices customers get lousy service or with great service customers get higher prices. You guys are dynamite because your prices are great and your service is excellent. My third online order and I wouldn't go anywhere else. Thank You!
Rick S. Piedmont, CA

March 2006
I just had to write to tell you how pleased we are about the COMFORTEX roman shades and blinds we recently purchased from you.The measurements were right on and the quality is simply outstanding. The ease of installation was unbelievable. The entire house was put up in less than two hours. (18 windows) And finally, the savings we realized was great. I couldn't believe how much I save compared to the local window covering shop. Thanks again for a great quick delivery!

L. Smith,BOISE , ID

April 2006
Subject: Re: Your rail replacement :

Thank you for going out of your way to get me the correct rail. I have to say, the service with your company has been excellent. Much better than my experience with Blindsgalore. Oh, and thank you for the great prices....too!

Thanks again.
G.W, Gilbert, AZ

April 2006
After taking care of all the Blind errors from a major manufacturer that where done through manufacturing, I am extremely disappointed with Them, but can't say enough about your customer service. Polite, Courtieous, and most of all efficient. I can't thank you enough for all the work you did to fix our problems.

C.H
Mason, NH

May 2006
To whom it may concern:
I received my blinds yesterday. I just wanted to extend a thank you fast delivery. My Husband and I were able to place them in the windows this evening and they were easy to install and look great. I will and have recommended your site to others.
Thank you for the excellent service and great pricing!.

M. D. Baltimore, MD

May 2006
I started to shop the world for pricing for my blinds and found I was wasting vary valuable time. My time was worth more, after searching three of your competitors with their "discount week only sales" and found them to still be higher than your everyday prices. It was a pleasure doing business with honest people. No Hypes just good prices and excellent service.

Max. V., Boise, ID

May 2006
THANK YOU for my lovely blinds that I received and have installed. I am very pleased with them and wanted to share that I am a very satisfied customer.

Sincerely, S M., St. Paul, Minn

September 2006

Dear Sir or Madame:
  I would like to thank you all for your efforts in bringing this
 matter to a  conclusion.  After returning the previous replacement
 blinds (two wrong  configuration blinds were sent), we did receive
the correctly configured  replacement blind for the damaged one and
 it was in excellent condition.  I  would like to return the damaged
 blind and request that you send me a UPS  shipment label (one did not
 come with this blind or under separate cover) to  return the damaged
 blind.  Your assistance in satisfying us is very much  appreciated and
 we have been delighted with the customer service  responsiveness both
in terms of promptness as well as in deliverables.  We  will certainly
recommend Blinds Express to our friends and colleagues.
   G.Przybylski  

 January 6th 2007

Wow wow wow, we saved a ton of money over other competitors on the internet and the blinds
were ordered and arrived with a slight damage on one of my blinds. You guys did a great job of taking
care of our problem in a prompt and expedient manor. We have 13 more blinds to order and we are
going no where else for them.

R. Richardson
Dallas, Tex.

March 26th 2007

I received my 3" blinds today and hung them up. THEY ARE FABULOUS AND SO ARE YOU!
Thank you Blinds Express.

J. Zajkowski

 April 30th 2007

We have received and installed the blinds for our Lanai.  They were easy to install.  The instructions were complete and easy to follow.  We were especially pleased with you service and prompt attention.  The  blinds were cut exactly as we requested.....and they fit and hang very nicely.  Your recommendation for selection of types and colors were very helpful in selecting just the right blinds for our Lanai.

We really appreciate your suggestion for  the type of draw for the blinds. They are so easy to use and my wife is happy because she can now adjust them so they all hang at the same height.

A. Csicseri


October 31,2007